Welcome to Recognito

Privacy Policy for Recognito

Last updated: 2024-06-07

Introduction

Welcome to Recognito! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy (hereinafter referred to as the "Policy") describes how MB Recognito ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our platform, website, and associated services (collectively referred to as the "Service").

By accessing or using any part of our Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our policies and practices, do not use our Service.

1. Information We Collect

   Personal Information:

   • We may collect personal information that can identify you directly or indirectly, such as your name, email address, phone number, and payment information when you create an account, use our Service, or communicate with us.

   Usage Data:

   • We may collect information on how the Service is accessed and used. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

   Cookies and Tracking Technologies:

   • We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

     
     

2. Use of Information

   To Provide and Maintain Our Service:

   • We use the collected data to operate, maintain, and provide you with the features and functionality of the Service.

   To Improve Our Service:

   • We may use the information to understand and analyze how you use our Service, and to improve and develop new products, services, features, and functionality.

   To Communicate with You:

   • We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

   To Process Transactions:

   • We use your information to process transactions and manage your orders, including sending you invoices and confirmation emails.

   To Ensure Security and Prevent Fraud:

   • We may use the information to detect, prevent, and address technical issues, as well as to monitor for and protect against fraudulent activity.

     
     

3. Disclosure of Information

   Service Providers:

   • We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

     • Stripe: For processing payments.

     • Google Cloud: For data storage and handling.

     • HubSpot: For managing our customer relationships and marketing communications.

     • Azure and AWS: For data storage and handling.

   Compliance with Legal Obligations:

   • We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

   Business Transfers:

   • If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

   Protection of Our Rights:

   • We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, ensure the personal safety of users of the Service or the public, or protect against legal liability.

     
     

4. Security of Information

   We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

   
   

5. Data Retention

   We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

   
   

6. Your Data Protection Rights

   Depending on your location, you may have the following rights regarding your personal information:

   • Access: You have the right to request a copy of the personal information we hold about you.

   • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

   • Deletion: You have the right to request that we delete your personal information, under certain conditions.

   • Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.

   • Object: You have the right to object to our processing of your personal information, under certain conditions.

   • Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

   If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

   
   

7. Children's Privacy

   Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

   
   

8. Changes to This Privacy Policy

   We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

   
   

9. Contact Us

   If you have any questions about this Privacy Policy, please contact us:

   • By email: info@recognito.io

   • By visiting this page on our website: www.recognito.io